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Insight Enterprises, Inc.
Senior IT Support Technician
Join Insight Enterprises, Inc. as a Senior IT Support Technician in Lafayette, LA. Leverage ServiceNow skills to troubleshoot and support end-users. 5+ years experience required. Benefits include growth opportunities and international travel.
Consulting
Senior
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 15, 2025
Insight is seeking a Senior IT Support Technician to provide hands-on and remote end-user support. The role involves troubleshooting hardware, software, and applications, maintaining branch office computer rooms, and ensuring IT readiness. Insight fosters a people-first company focused on employee engagement and professional growth. They offer opportunities for upskilling, promotions, and a meaningful work life.
Requirements
- Minimum 5 years of experience in a similar support role in a corporate environment.
- Strong troubleshooting skills, with proficiency in Windows 10, Windows 11, and M365 Office Suite.
- Advanced troubleshooting experience in Adobe and other office productivity applications.
- Intermediate skills using and maintaining Local and Azure Active Directory structures.
- Certified in Microsoft AZ-900 or AZ-104 is preferred.
- Experience with ServiceNow ticketing system is a plus.
Benefits
- Full, meaningful career path with growth opportunities
- International travel benefits
- Employee engagement and community involvement
Requirements Summary
5+ years support experience in a corporate environment. Proficient in troubleshooting Windows, M365, and Adobe applications. Microsoft AZ-900/104 certification preferred
