KPMG Global Services

Senior-KDNI

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 6, 2025

This Senior-KDNI role focuses on ServiceNow Implementation projects, partnering with an existing high-performing implementation team. The consultant will work in a fast-paced scrum-based agile environment, designing technical solutions and providing innovative automation strategies to improve IT efficiency. Strong communication and collaboration skills are essential.

Requirements

  • Prior experience in ServiceNow Implementation projects
  • Knowledge & experience of ServiceNow applications (ITSM, GRC, SECOPS, HRSD, CSM)
  • Strong track record of managing complex ITSM tool deployment
  • Exposure to ITIL Framework and IT Management Tools
  • Experience with Agile methodologies
  • Ability to work under pressure and handle timelines
  • Excellent communication, collaboration, analytical, and presentation skills

Requirements Summary

Prior ServiceNow Implementation experience. ServiceNow platform knowledge, including ITSM and GRC tools. Agile methodology proficiency