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KPMG Global Services
Senior-KDNI
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Customer Service Management
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Service Management
Integration Hub
Security Operations
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
October 6, 2025
The role is for a Senior ServiceNow Implementation Consultant. This individual will work on ServiceNow implementation projects primarily, including incidents and integration tracks, following Agile methodologies. Strong communication, analytical, and collaboration skills are required to lead a team and drive client success.
Requirements
- Prior ServiceNow Implementation project experience (not enhancements, managed services).
- Knowledge and experience of one or more ServiceNow applications (ITSM & GRC, SECOPS, HRSD, CSM).
- Strong track record of managing complex ITSM tool deployment involving stakeholders.
- Exposure to ITIL Framework and IT Management Tools.
- Agile methodology experience (scrum-based).
- Ability to work under pressure and handle crunched timelines.
- Excellent communication, collaboration, analytical, and presentation skills
- Experience in integration frameworks in ServiceNow
Requirements Summary
Prior ServiceNow experience & knowledge of ITSM/GRC/SECOPS/HRSD/CSM applications are essential. Agile methodologies and ITIL framework knowledge are required. Experience with integration frameworks is needed.
