ServiceNow

Senior Machine Learning Engineer

Join ServiceNow as a Senior Machine Learning Engineer in Hyderabad. Leverage AI/ML skills to develop enterprise solutions using ServiceNow's platform. 5+ years required. Competitive salary and benefits.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Predictive Intelligence
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 20, 2025

ServiceNow is seeking an AI/ML Engineer to join the Knowledge Graph, Platform Engineering group. This role focuses on building AI-enhanced technology for large enterprises, specializing in AI Search, Virtual Agents, and AI agents. The ideal candidate will focus on developing cloud-based AI/ML solutions with a customer-centric approach, collaborating closely with product owners and engineers.

Requirements

  • 5+ years of experience in implementing complex AI/ML applications
  • Specialized in developing enterprise-scale conversational AI platforms
  • Experience in developing LLM-powered applications with modern frameworks and APIs
  • Deep competence in prompt engineering, fine-tuning, and optimizing LLM performance
  • Proven ability to transform complex LLM concepts into commercial value
  • Strong analytical mindset
  • Experience in classical Machine Learning and Deep Learning
  • Excellent communication skills
  • Familiarity with the ServiceNow platform

Benefits

  • Competitive salary
  • Comprehensive benefits package

Requirements Summary

5+ years of AI/ML experience, specialisation in LLM applications, and strong analytical skills. ServiceNow's standard is to work in a fast paced environment