Senior Manager Architecture

ServiceNow is seeking a Senior Manager Architecture to lead a team of Architects in India, supporting global and local customers with platform strategy, governance, and adoption enablement. The role requires 7+ years of consulting or professional services experience, with a focus on enterprise solutions, and expertise in AI, SaaS platforms, and digital transformation.

Requirements

• Proven leadership experience in a professional services environment.
• Ability to inspire, mentor, and develop diverse teams in technical and business domains.
• Experience managing teams or leading large-scale customer engagements.
• Strong relationship-building skills with internal teams, partners, and customers.
• Commitment to fostering an inclusive and equitable workplace, valuing diverse perspectives.
• 7+ years in a consulting or professional services role with a focus on enterprise solutions.
• Strong problem-solving mindset, focused on transformation and measurable business value.
• Experience with Now Create, Agile frameworks, or similar methodologies.
• Comfort engaging with senior stakeholders, including Enterprise Architects and C-level executives.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Experience in SaaS platforms, enterprise architecture, or digital transformation.
• Familiarity with ServiceNow or similar enterprise platforms is beneficial but not mandatory.
• Ability to design scalable, high-impact solutions across Technology, CRM, Industry, Core Business, or AI & Data domains.
• Willingness to pursue relevant certifications and continuous learning in the ServiceNow ecosystem.

Benefits

• health and wellness programs
• remote work flexibility
• employee resource groups