.svg)
ServiceNow
Senior Manager, Customer Marketing
Join ServiceNow in Austin as a Senior Manager, Customer Marketing. Lead customer advocacy, enhance brand awareness, and leverage ServiceNow skills. 12+ years IT exp required.
The Mothership
Senior
ServiceNow Role Type:
Sales
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 5, 2025
Senior Manager, Customer Marketing job involves leading customer testimonial content facilitation and development for customer service workflows, supporting marketing and sales activities. The role requires building a strong sense of community with customers, developing clear strategies to support business needs, and increasing brand awareness.
Requirements
- 12+ years of experience in the information technology and cloud industries in a customer advocacy, customer reference or customer-facing marketing role
- 5+ years of experience leading a team
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
Requirements Summary
12+ years of IT/cloud exp, 5+ years of team leading exp, AI integration exp
