Senior Manager, Employee Services

The Senior Manager, Employee Services is responsible for leading the HR Service Center's employee support functions, focusing on a customer-centered experience and fostering a high-performing service culture. This role involves transforming employee engagement, driving service quality, mentoring teams, and aligning service delivery with enterprise goals.

Requirements

• Bachelor's Degree (accredited) or High School Diploma/GED with 4 years' experience
• 7 years of HR operations, employee services, or shared services experience
• 3-5 years in leadership
• Experience managing Tier 0-1 service delivery teams
• Familiarity with HR technology platforms (e.g., ServiceNow, Workday, Oracle HCM)

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Stock Purchase Plan
• 401K
• Paid Vacation
• Holidays
• Personal Days