IHS Towers

Senior Manager, Product Manager Business Applications

Senior Manager, Product Manager Business Applications at IHS Towers, Dubai. Lead ServiceNow ITSM/ITOM/FSM/EAM teams. Requires 5-8 yrs ServiceNow cert, project mgmt, vendor mgmt, change mgmt expertise.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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IT Operations Management
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Field Service Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
November 5, 2025

IHS Towers is seeking a Senior Manager, Product Manager Business Applications to lead the application support and Vendor teams for Business Applications. The successful candidate will be responsible for strategic planning, project management, application portfolio management, change management, team leadership, vendor management, quality assurance, security and compliance, and documentation.

Requirements

  • 5-8 years of ServiceNow administration and product delivery certified within modules/applications ITSM, ITOM, FSM, EAM / HAM
  • Project Management
  • Application Life Cycle and performance/health Management
  • Business Analysis
  • Vendor Management
  • Change management

Benefits

  • Competitive salary
  • Benefits package
  • Opportunities for professional growth and development

Requirements Summary

5-8 years of ServiceNow experience, project management, business analysis, vendor management, and change management