MSD

Senior Manager, SCW ServiceNow Developer

Join MSD in Hyderabad as a Senior Manager, ServiceNow Developer. Leverage 7+ years of ServiceNow expertise (HRSD, ITSM) and certifications to drive innovation. Competitive salary and flexible work arrangements offered.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Human Resources Service Delivery
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IT Asset Management
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IT Operations Management
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IT Service Management
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Hardware Asset Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Hardware Asset Management
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
July 3, 2025

Join a global healthcare biopharma company as a Senior Manager, ServiceNow Developer. Be part of a team that drives innovation and execution excellence using data, analytics, and insights to drive decision-making. Collaborate with business stakeholders to understand business needs and develop multiyear strategic roadmaps for ServiceNow solutions.

Requirements

  • 7+ years of working experience as a ServiceNow Developer, preferably with HRSD, ITSM, and/or ITAM product expertise.
  • ServiceNow Certified System Admin (CSA) certification
  • ServiceNow Certified Application Developer (CAD) certification is highly desirable
  • ServiceNow Certified implementation Specialist (CIS) certification is highly desirable
  • Proficiency in JavaScript, HTML, CSS, and XML with hands-on experience in ServiceNow scripting and development.
  • In-depth knowledge of ITIL processes and best practices for IT Service Management.
  • Strong analytical and problem-solving skills to design effective ServiceNow solutions.
  • Strong knowledge and experience across ServiceNow product and process areas; HRSD, Hardware Asset Management, Security, ITOM and ITSM preferred.
  • Ability to work collaboratively in a team-oriented environment, effectively communicating complex technical concepts to both technical and non-technical stakeholders.
  • Excellent organizational and time management skills to handle multiple projects simultaneously.
  • Understanding of Agile development methodologies is a plus.

Benefits

  • Competitive salary
  • Benefits package
  • Flexible work arrangements

Requirements Summary

7+ years of ServiceNow experience, ServiceNow certifications, proficiency in JavaScript and HTML, ITIL knowledge, analytical skills, and ability to work in a team