BT Group

Senior Manager, ServiceNow Platform Engineering

Join BT Group as a Senior Manager, ServiceNow Platform Engineering in Bengaluru. Lead a high-performing team, drive service assurance, and leverage ServiceNow skills. Competitive salary and inclusive benefits.

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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DevOps
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Governance, Risk, and Compliance
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IT Service Management
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Integration Hub
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Predictive Intelligence
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
June 30, 2025

The Senior Manager, ServiceNow Platform Engineering will lead the ServiceNow Platform CoE team, accountable for recruiting, retaining and developing a high performing team that delivers across engineering, SRE, QA, delivery, data quality and solution architecture. The role will also be responsible for meeting CoE headcount, OpEx and CapEx targets, and evaluating requirements across various value streams to determine what needs to be implemented in the service assurance domain to achieve service objectives.

Requirements

  • Inclusive Leadership
  • Talent Management
  • Growth Mindset
  • Decision Making
  • Agile Development
  • Culture Building
  • Change Management
  • Microservices/Service Oriented Architecture
  • Business Analysis
  • Technology Strategy
  • Artificial Intelligence/Machine Learning
  • Cloud Computing
  • Technology Governance
  • Continuous Integration/Continuous Deployment Automation & Orchestration
  • Software Testing
  • Software Development Lifecycle
  • Business Process Improvement
  • Talent Management
  • Decision Making
  • Growth Mindset
  • Performance Management
  • Inclusive Leadership

Benefits

  • Competitive salary
  • Full-time employment
  • Job share partnership or reduced hours
  • Reasonable adjustments for the selection process
  • Diverse and inclusive workplace

Requirements Summary

Leadership, talent management, growth mindset, decision making, agile development, and technology strategy