Senior Manager, Technical Program Management

ServiceNow is seeking a Senior Manager, Technical Program Management to lead engineering efforts in AI and cloud transformation programs. This role involves building strong cross-functional teams, driving scalable AI/ML initiatives, and improving customer experience. The company offers innovative cloud-based platform solutions to over 8,000 customers, including a significant percentage of Fortune 500 companies.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes.
• Proven experience integrating AI into cloud-based work processes, decision-making, and problem-solving.
• Hands-on familiarity with AI/ML technologies, cloud AI services (AWS, Azure, GCP), and MLOps practices.
• Strong leadership skills with a track record of delivering and scaling AI and cloud programs.

Benefits

• Health plans
• Flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan and family leave programs