Fiserv

Senior Network Advisor I

Join Fiserv as a Senior Network Advisor I in Berkeley Heights, NJ. Leverage ServiceNow for incident management, with 8+ years experience and ITIL certification. Enjoy competitive benefits.

ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
May 1, 2025

Fiserv is a global leader in Fintech and payments. We're looking for a Senior Network Advisor I to manage moderate to complex issues in the Network Organization. The successful candidate will partner with leaders and technical teams to identify problems and provide solutions to mitigate impact and restore service.

Requirements

  • 8+ years of operational or incident management experience
  • 5+ years of experience using and creating monitoring and alerting tools such as Splunk, ServiceNow, and Microsoft Power Automate
  • 5+ years of experience using enterprise communication tools such as Teams and Outlook
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Teams)
  • Bachelor's degree in computer science, or related field, and/or equivalent military experience
  • ITIL certification

Benefits

  • Paid holidays
  • Generous time off policies
  • Recharge & Refuel time for qualifying associates
  • Free counseling through EAP
  • Competitive salaries
  • 401(k) Savings Plan
  • Employee Stock Purchase Plan
  • Living Proof program
  • Medical, dental, vision, life and disability insurance options
  • Well-being resources through Fuel Your Life program
  • Training, development, certification, and internal mobility opportunities
  • Employee Resource Groups

Requirements Summary

8+ years of operational or incident management experience, proficiency in Microsoft Office Suite, ITIL certification