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AVEVA
Senior Network Operations Analyst
Join AVEVA as a Senior Network Operations Analyst in Kuala Lumpur. Provide Tier-2 support for global IP networks, utilizing ServiceNow for efficient service management. Requires a degree and 3+ years in network operations.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
May 16, 2025
AVEVA is a global leader in industrial software, and this position involves providing Tier-2 support for AVEVA's global IP networks. The Senior Network Operations Analyst will work closely with IT Network Engineers to provide support for network and network security services.
Requirements
- A bachelor's degree in computer science, computer engineering or a related field, or equivalent training such as Cisco CCNA/CCNP training.
- At least three years of IP network operations support or similar work experience.
- Knowledge of LAN, WAN and WiFi technologies and protocols.
- Good understanding of networking concepts, including routing and switching, and topics covered in Cisco CCNA.
- Experience troubleshooting network connectivity issues.
- Experience with MS Windows operating system, including troubleshooting.
- Familiar with Apple iOS or Android OS.
- Experience working with Service Management software such as ServiceNow or other similar platforms.
- Experience working and interacting with end users to troubleshoot network connectivity issues.
- Good knowledge of Microsoft Office software, especially Word, Excel and Visio.
- Strong work ethics and a desire to learn.
Requirements Summary
Bachelor's degree in computer science or related field, 3+ years of IP network operations experience, knowledge of LAN, WAN, and WiFi technologies
