AIA

Senior Manager, Cloud Operations

Join AIA in Kuala Lumpur as a Senior Manager, Cloud Operations. Lead service delivery, enhance customer satisfaction, and leverage ServiceNow expertise.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
May 7, 2025

Join AIA Digital+ as a Senior Manager, Cloud Operations to shape a better tomorrow and help millions of people live healthier, longer, better lives. You will lead a team of service delivery professionals and drive continuous improvement to achieve high customer satisfaction.

Requirements

  • 7+ years of experience in Service Delivery Management or Customer Success roles
  • 2 years of experience in people management roles
  • ITIL v4 Foundation certification
  • Experience in public cloud implementation, workload migration, and operational support
  • Experience with ServiceNow

Benefits

  • Build a career with a company that helps customers and the community live healthier, longer, better lives
  • Dynamic and exciting environment with endless opportunities to learn and contribute

Requirements Summary

7+ years of experience in Service Delivery Management or Customer Success roles, 2 years of experience in people management roles, ITIL v4 Foundation certification