Gartner

Senior Observability Engineer (DevOps)

Join Gartner as a Senior Observability Engineer (DevOps) in Irving, TX. Leverage ServiceNow and observability tools to enhance infrastructure. Competitive benefits!

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
DevOps
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 8, 2025

Gartner is hiring a Senior Observability Engineer (DevOps) to join their team. The role involves designing, building, and operating infrastructure to enable observability of critical assets across the organization. The ideal candidate will have experience with log analysis frameworks, observability and data analysis tools, and cloud and serverless technologies.

Requirements

  • Bachelor of Science or Engineering (or equivalent work experience)
  • 4-8 years in a role operating a relevant enterprise log analysis framework
  • Deep knowledge on installing, configuring, maintaining, and using observability and data analysis tools
  • Skilled in data processing, visualization and analysis with SPL, SQL, Regex; Javascript, Python, Bash, Powershell; HTML, CSS, Javascript
  • Familiar with automation, DevOps, CI/CD, & IaC tools and practices
  • A fundamental understanding of developing and working in the cloud and with serverless and containerized technologies
  • Comfortable in Linux administration and common OS troubleshooting utilities
  • Working understanding of good software, network, and systems design
  • Excellent verbal and written communication
  • Contributions meet or exceed team standards
  • Looks for opportunities to improve team and process
  • Familiar with Jira, Confluence, ServiceNow, or similar tools
  • Analytical and critical thinker
  • Team mindset: respects the time of others, communicates openly, asks questions, and takes pride in their work
  • Aptitude for learning new technologies
  • Proactive with their work

Benefits

  • Competitive Compensation Package
  • Ongoing mentorship and apprenticeship
  • 20+ PTO days plus holidays and floating holidays in your first year
  • Extensive Medical, Dental and Vision plans
  • Flexible work environment
  • Parental leave
  • Gartner Gives Charity Match
  • Employee Assistance Program (EAP)
  • Employee Stock Purchase Plan
  • Health and wellness related allowance programs
  • 401K with corporate match, immediate vesting
  • Collaborative, team-oriented culture that embraces diversity
  • Professional development and unlimited growth opportunities

Requirements Summary

4-8 years of experience in log analysis, knowledge of observability and data analysis tools, and cloud and serverless technologies