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Oracle
Senior Principal Consultant - OFSAA
Join Oracle as a Senior Principal Consultant - OFSAA in India. Lead L3 support for OFSAA applications, utilizing ServiceNow for incident management. 5+ years required.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Problem Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
August 4, 2025
OFS Consulting is seeking a highly skilled L3 Support Analyst to lead the resolution of high-impact incidents and ensure the stability of OFSAA applications post go-live. This role requires strong technical expertise in OFSAA and Oracle technologies, along with leadership in root cause analysis and incident handling. The ideal candidate will be a hands-on troubleshooter experienced in supporting mission-critical financial systems under ITIL-aligned support models.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
- Proficiency in Oracle SQL, PL/SQL, analytical functions, and performance tuning.
- Expertise in debugging, triaging issues, and data modeling concepts.
- Experience handling Severity 1 incidents, patch deployments, and production changeovers.
- Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs
Requirements Summary
Seeking a candidate with a Bachelor's degree, 5+ years of L3 support experience with OFSAA, and strong skills in Oracle SQL/PLSQL. Experience handling Severity 1 incidents and familiarity with ServiceNow are also required
