OFS Consulting is seeking a highly skilled L3 Support Analyst to lead the resolution of high-impact issues within the OFSAA managed services for Tier 1, Tier 2, and Tier 3 banks. This role requires strong technical expertise in OFSAA and Oracle technologies, alongside leadership in root cause analysis, incident handling, and preventive solutions. The ideal candidate will be a hands-on troubleshooter with experience supporting mission-critical financial systems.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
- Proficiency in Oracle SQL, PL/SQL, analytical functions, and performance tuning.
- Expertise in debugging, triaging issues, and data modeling concepts.
- Experience handling Severity 1 incidents, patch deployments, and production changeovers.
Benefits
- Competitive benefits
- Flexible medical, life insurance, and retirement options
- Employee volunteer programs
- Disability accommodation