Senior Principal Consultant - OFSAA

OFS Consulting is seeking a highly skilled L3 Support Analyst to lead the resolution of high-impact IT service incidents, especially Severity 1 issues, within Oracle Financial Services Analytical Applications (OFSAA) for Tier 1, Tier 2, and Tier 3 banks. This role requires strong technical expertise and a hands-on troubleshooter's mindset, with experience supporting critical financial systems under ITIL and collaborative support models. The analyst will participate in on-call rotations and contribute to maintaining system documentation and compliance.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5+ years of experience in L3 support for OFSAA or similar analytical products in the banking domain.
• Proficiency in Oracle SQL, PL/SQL, analytical functions, and performance tuning.
• Expertise in debugging, triaging issues, and data modeling concepts.
• Experience handling Severity 1 incidents, patch deployments, and production changeovers.
• Familiarity with incident management tools such as ServiceNow and My Oracle Support (MOS).

Benefits

• Competitive benefits based on parity and consistency
• Flexible medical, life insurance, and retirement options
• Volunteer programs
• Employee development opportunities