OFS Consulting is seeking a highly skilled L3 Support Analyst for their OFSAA-managed services division, which delivers analytical solutions to Tier 1, Tier 2, and Tier 3 banks. The role focuses on resolving high-impact incidents, leading root cause analysis, and ensuring the stability of OFSAA applications under ITIL support models. The ideal candidate will be a hands-on troubleshooter with strong technical expertise in OFSAA and Oracle technologies.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field
- 5+ years of experience in L3 support for OFSAA or similar analytical products
- Proficiency in Oracle SQL, PL/SQL, analytical functions, and performance tuning
- Expertise in debugging, triaging issues, and data modeling concepts
- Experience handling Severity 1 incidents, patch deployments, and production changeovers
- Familiarity with ServiceNow and My Oracle Support (MOS)
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs