Oracle

Senior Principal Consultant - OFSAA

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Service Management
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Incident Management
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Problem Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 4, 2025

Oracle is seeking a highly skilled L3 Support Analyst for OFSAA, a team focused on implementing Oracle Financial Services Analytical Applications for Tier 1/2/3 banks. The role involves resolving high-impact incidents, ensuring application stability, and supporting mission-critical financial systems through root cause analysis and preventive solutions. This position requires strong technical expertise in OFSAA and Oracle technologies and a hands-on troubleshooter mentality.

Requirements

  • Bachelor’s degree in Computer Science or related field.
  • 5+ years of experience in L3 support for OFSAA or similar analytical products.
  • Proficiency in Oracle SQL, PL/SQL, analytical functions, and performance tuning.
  • Expertise in debugging, triaging issues, and data modeling concepts.
  • Experience handling Severity 1 incidents, patch deployments, and production changeovers.
  • Familiarity with ServiceNow and My Oracle Support (MOS) for incident management.
  • Good-to-Have: OFSAA product development or implementation experience, leadership experience, knowledge of ETL workflows, etc.

Benefits

  • Competitive benefits
  • Flexible medical, life insurance, and retirement options
  • Volunteer programs
  • Inclusive workforce
  • Global opportunities
  • Work-life balance

Requirements Summary

Bachelor's degree in CS/IT, 5+ years OFSAA support, and strong SQL/PL/SQL skills. Experience with ServiceNow and ONM are crucial. Troubleshooting and RCA skills are important