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ServiceNow
Senior Principal Product Manager, Now Next AI
Senior Principal Product Manager at ServiceNow (Santa Clara, CA). Lead AI-native platform transformation. 12+ yrs SaaS/AI/ML PM required. Build scalable solutions, mentor engineers, drive customer insights. Competitive benefits, 401(k), ESPP.
The Mothership
Senior
ServiceNow Role Type:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
September 30, 2025
Join ServiceNow as a Senior Principal Product Manager to help lead the company's transformation into an AI-native company. You will work with customers and engineers to build and test new AI-native solutions, abstracting real-world problems into scalable product patterns.
Requirements
- 12+ years of product management in enterprise SaaS, AI/ML, or data platforms
- Hands-on builder with experience working side-by-side with engineers
- Technical curiosity with comfort with APIs, data models, AI/ML concepts, or workflow systems
- Customer obsession with ability to uncover root problems in live customer settings
- Pattern thinker with ability to abstract from one-off use cases to repeatable product capabilities
- Collaborator with experience working cross-functionally in fast-moving, ambiguous environments
Benefits
- Health plans, including flexible spending accounts
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
12+ years of product management experience, hands-on builder, technical curiosity, customer obsession, pattern thinking, and collaboration
Apply now
Santa Clara
|
California
United States
Senior
In-Person
Full Time
187600-328300 USD/year
