Senior Process Automation Specialist

RBC Insurance Technology is seeking a Senior Process Automation Specialist to lead automation initiatives, optimize workflows, and enhance operational efficiency. The successful candidate will drive process improvements, implement automation solutions, and lead a team of process analysts.

Requirements

• 5+ years of experience in process automation, IT operations, or workflow optimization roles, with at least 1 year of leadership experience
• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
• ITIL Foundation Certification or equivalent experience in ITSM practices
• Proven expertise in automation tools such as Ansible, Python scripting, Terraform, ServiceNow, and Jira automation
• Strong understanding of IT Service Management (ITSM), ITIL best practices, and incident/change management
• Experience in driving enterprise-wide automation adoption and managing large-scale automation initiatives

Benefits

• Comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work