Senior Product Manager, CRM Integration Adapters

Join Five9 as a Senior Product Manager for CRM Integration Adapters and contribute to delivering a seamless customer experience across business and communications applications.

Requirements

• 5+ years in cloud software product management
• 2 years experience in Contact Center-as-a-Service (CCaaS).
• Knowledge and experience of working and integrating with CRM/CSM vendors such as Salesforce, ServiceNow, Microsoft, Zendesk, Oracle.
• Proven track record of delivering innovative software solutions to market.
• Experience of building applications to run on public cloud platforms (e.g. GCP, AWS).
• Proven ability to collaborate cross-organization, up and down management levels, with globally distributed office locations, in both Five9, and partner organizations.

Benefits

• A collaborative team-first culture
• Opportunities for professional growth and development
• Diverse and inclusive work environment
• Flexibility and autonomy in work arrangements