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Smith&Smith®
Senior Product Operations Analyst
Join Smith&Smith® as a Senior Product Operations Analyst in Columbus, OH. Leverage ServiceNow and analytics tools to enhance digital product delivery. Benefits include health insurance and 401(k).
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
DevOps
Discovery
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Job description
Posted on:
July 23, 2025
Senior Product Operations Analyst at Safelite partners with Product Managers to ensure digital products support field associates and customers. The role involves discovery and execution, with a focus on efficient and quality delivery of new features.
Requirements
- Bachelor’s degree or equivalent experience
- 4-6 years relevant work experience
- 1-3 years of using Google Analytics or similar web tools
- 1-3 years of using Quantum Metric or similar digital user monitoring tools
- 1-3 years of using development team tools like Jira and ServiceNow ticket systems
Benefits
- health insurance
- 401(k) or other retirement plan
- paid time off
- other benefits (not specified)
Requirements Summary
Bachelor’s degree or equivalent experience, 4-6 years relevant work experience, experience with Google Analytics, Quantum Metric, and development team tools
