Senior Product Success Architect

Senior Product Success Architect job description. Ensure the success of top customers, establish strategic advisor relationships, and drive value of products and services. Collaborate with Sales, Marketing, and other teams. 5+ years of experience in architecting and delivering complex solutions on the Now Platform.

Requirements

• 5+ years of experience in architecting and delivering complex solutions on the Now Platform
• 3+ years of experience building custom apps using the app engine toolset
• 3+ years of experience in two or more of the following ServiceNow core capabilities; Automated Test Framework, Upgrades, Health Scan, Usage Analytics, CI/CD and source control and clone management
• 2+ years of experience in two or more of the following Now Platform emerging interfaces; Predictive Intelligence, Virtual Agent; Mobile App Builder and UI Builder / Workspace / Portal
• Excellent verbal and written communication skills, including the ability to chair sessions and host webinars.

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs