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ServiceNow
Senior Product Success Manager
Join ServiceNow in Aarhus as a Senior Product Success Manager. Leverage GRC tools to enhance customer satisfaction and drive process improvements.
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 7, 2025
ServiceNow is seeking a Senior Product Success Manager to drive the resolution of customer issues and ensure customer satisfaction. This role involves collaboration with R&D teams, leading technical issues, and developing best practice protocols for the Risk application suite. The company is a global leader in cloud-based AI-enhanced technology, and a growing, innovative organization.
Requirements
- Strong technical understanding and experience in GRC tools (ServiceNow, MetricStream, IBM RSA Archer, BWise, SAP).
- Solid understanding and experience with requirements gathering.
- Experience in driving process improvement recommendations.
- Strong communication and presentation skills.
Requirements Summary
Strong technical understanding (GRC tools). Solid experience with requirements gathering. Proven experience in driving process improvement and communication
