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ServiceNow
Senior Product Success Manager Sec Ops
Join ServiceNow as a Senior Product Success Manager in Dublin. Leverage your SecOps expertise to drive customer success and collaborate with R&D.
The Mothership
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Security Operations
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 2, 2025
ServiceNow is seeking a Customer Excellence Manager to address security challenges and drive customer success within their Security Business Unit. This role involves collaborating with R&D, mentoring resources, understanding customer needs, and advocating for the company's products. The ideal candidate is a results-oriented, collaborative leader focused on customer enablement and a growing product roadmap.
Requirements
- 8+ years of experience in a B2B client-facing role (Customer Success, Professional Services, Sales, Account Management).
- Experience working with Enterprise customers on their SecOps journey.
- Understanding SecOps business problems and experience in managing customer stakeholders in large SecOps implementations.
- Extensive hands-on experience with one or more leading SecOps products.
Benefits
- Competitive Salary
- Comprehensive Benefits Package
Requirements Summary
8+ years in client-facing role. SecOps experience with large clients. Solid understanding of SecOps. Experience with leading SecOps products, preferred
