Senior Project Manager - ServiceNow - Fixed Term

Datacom is seeking a Senior Project Manager for a 12-month Fixed Term contract role to migrate customers from Cherwell to ServiceNow. The role focuses on end-to-end transition projects, secure and repeatable releases, and ensuring minimal disruption for customers. It's a hybrid position requiring collaboration with stakeholders and platforms teams.

Requirements

• 7+ years of project/programme delivery experience
• Proven senior PM experience managing complex IT platform migrations
• Direct experience with ServiceNow implementations and/or tool migrations (Cherwell migration experience highly desirable)
• Strong release/cutover management experience
• Excellent stakeholder management and customer-facing communication skills
• Solid understanding of ITSM, CMDB concepts and platform governance
• Demonstrable planning, risk management and decision-making under pressure

Benefits

• Social events
• Chill-out spaces
• Remote working
• Flexible hours
• Professional development courses