ServiceNow

Senior Security Incident Commander

Senior Security Incident Commander at ServiceNow, Dublin. Lead incident response strategy & communications. 5+ yrs experience required. PTO, 401k, retirement.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
Department - JobBoardly X Webflow Template
Security Operations
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 21, 2025

ServiceNow's Security Incident Command (SIC) team is seeking a senior security incident commander to join our fast-growing team. This role will support the orchestration of incident response strategy and communications during critical information security-related incidents.

Requirements

  • 5+ years of experience in incident response crisis management
  • Experience leading or supporting complex security incidents to resolution end-to-end
  • Excellent verbal and written communication skills (English)
  • Comfort communicating complex topics in a clear and concise manner to different tiers of audiences
  • Problem-solving and decision-making skills
  • Ability to quickly and accurately assess a situation, identify and prioritize risks, and make sound decisions
  • Familiarity with cybersecurity principles and frameworks (e.g. MITRE ATT&CK)

Benefits

  • Paid time off
  • 401k matching
  • Retirement plan

Requirements Summary

5+ years of experience in incident response crisis management, experience leading complex security incidents, excellent communication skills, problem-solving and decision-making skills, familiarity with cybersecurity principles and frameworks