Senior Service Now Administrator

Southern Glazer’s is seeking a Senior Service Now Administrator to join their team. This role involves managing and maintaining ServiceNow, ensuring platform stability and performance. The company values a diverse and inclusive culture and offers comprehensive benefits including medical, dental, and life insurance. A key focus is to deliver high-quality solutions through collaboration and automation.

Requirements

• Administer, configure, and maintain the ServiceNow platform, including user management, security, and data integrity.
• Implement and manage ServiceNow modules such as Incident Management, Problem Management, Change Management, Asset Management, and CMDB.
• Develop and maintain workflows, business rules, and UI policies to automate processes and improve efficiency.
• Monitor system performance, troubleshoot issues, and implement necessary fixes and enhancements.
• Collaborate with stakeholders to gather requirements, design solutions, and implement changes.
• Provide technical support and guidance to end-users and other team members.

Benefits

• Comprehensive medical and prescription drug coverage
• Dental and vision plans
• Tax-saving Flexible Spending Accounts
• Disability coverage
• Life insurance plans
• 401(k) plan
• Tuition assistance
• Wellness program
• Parental leave
• Vacation accrual
• Paid sick leave