Senior Servicedesk medewerker

LKQ Benelux France is seeking a Senior Servicedesk Manager in Rotterdam, NL, to manage first and second-line IT support for the Netherlands. The role involves proactively resolving IT issues, monitoring service levels, managing incidents, and ensuring a smooth user experience. It's an opportunity within a large international organization with significant growth potential.

Requirements

• 4+ years of experience in a first-line/second-line service desk role.
• Knowledge of user technology, Windows operating systems, Microsoft applications, business applications, print systems, and the basics of cybersecurity.
• Experience with ServiceNow ITSM platform or similar.
• Strong written and verbal communication skills.
• Proficiency in Dutch and English.

Benefits

• Attractive salary between €2900 and €4400
• Lease car, mobile phone, and laptop
• Good secondary employment conditions including pension plan
• 25 days of paid vacation with purchase option
• Discount on home office benefits
• Excellent growth opportunities
• Personnel discounts
• Company fitness opportunities