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Softtest pays pty ltd
Senior ServiceNow &Aurion Business Analyst
Senior ServiceNow & Aurion Business Analyst at Softtest pays pty ltd, Sydney. Lead stakeholder engagement, system mapping, requirements analysis. 3+ yrs BA experience, government background preferred. ServiceNow expertise essential.
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
December 12, 2025
The position requires a Senior ServiceNow & Aurion Business Analyst to engage with stakeholders, perform system mapping, and manage requirements scope. Prior experience in government is highly desirable.
Requirements
- Engage with stakeholders across multiple business units to elicit, document, and analyse business and technical requirements
- Perform system mapping and gap analysis between existing systems and future state requirements
- Apply analytical rigor to investigate operational challenges and opportunities
- Manage requirements scope to ensure solutions are fit-for-purpose and aligned with organizational priorities
- Author and update internal and external documentation
- Ensure all specifications are clear, concise, and robust, addressing business, data, and integration needs
Requirements Summary
3+ years of experience in business analysis, with a focus on government experience
