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Deutsche Bank
Senior ServiceNow Business Analyst
Join Deutsche Bank in Birmingham as a Senior ServiceNow Business Analyst. Leverage ITSM, ITOM, or ITAM skills to design solutions for a global user base. Enjoy hybrid work, competitive salary, and extensive benefits.
Direct Hire
Senior
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
IT Asset Management
IT Operations Management
IT Service Management
Incident Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
May 6, 2025
Join Automation Platforms as a Senior ServiceNow Business Analyst and contribute to the strategy and development of the core ServiceNow Enterprise Platform. Collaborate with a global team to elicit requirements, design, and implement solutions for tens of thousands of users worldwide.
Requirements
- Significant experience of working in dynamic IT environment as a ServiceNow Business Analyst
- ServiceNow in-depth product knowledge in one or more areas, such as ITSM, ITOM, or ITAM
- Proven experience of a Highly Skilled Business Analyst in taking high-level requirements and translating them into technical stories
Benefits
- Hybrid Working
- Competitive salary
- Non-contributory pension
- 30 days' holiday plus bank holidays
- Life Assurance and Private Healthcare
- Retail Discounts
- Bike4Work scheme
- Gym benefits
- 2 days' volunteering leave per year
Requirements Summary
5-10 years of experience in dynamic IT environments as a ServiceNow Business Analyst, in-depth ServiceNow product knowledge, and experience in a Scaled Agile environment
