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Axiom Software Solutions Limited
Senior ServiceNow Configuration Manager
Join Axiom Software Solutions as a Senior ServiceNow Configuration Manager in Malmö. Leverage your ServiceNow expertise to manage configurations, integrate systems, and drive business insights. Benefits include generous PTO and 401k matching.
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Governance, Risk, and Compliance
Human Resources Service Delivery
IT Operations Management
IT Service Management
Incident Management
Integration Hub
Service Portal
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
February 6, 2025
We are seeking an experienced and skilled Senior ServiceNow Configuration Manager with development skills to manage and configure the ServiceNow platform while leveraging analytical expertise to address complex business challenges.
Requirements
- Seniority in Integration experience / Integration hub
- Experience in IT and Business stakeholder management as well as skilled to translate requirements to out-of-the-box functionality
- Long experience with ServiceNow in general across several modules
- Deep knowledge of the ServiceNow application as a whole with experience also but not limited to Self-service portal, catalog items, order guides
- Knowledgeable in IRM module (Integrated Risk Management – IRM)
- Experience in integrating ServiceNow with other systems (e.g., REST/SOAP APIs, LDAP, and SSO)
- ServiceNow Certified System Administrator (CSA) and/or Implementation Specialist certifications are highly desirable
- Familiarity with ITIL, SCRUM and SAFe processes, certifications are a bonus (e.g., ITIL Foundation)
- Experience with Agile methodologies and tools (e.g., JIRA, Confluence)
- Knowledge of data analysis tools and techniques to support business insights
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
Requirements Summary
Minimum 5-7 years of hands-on experience in ServiceNow configuration and development, with a focus on ITSM and at least one other module (e.g., ITOM, HRSD)
