Senior ServiceNow Data Architect

The Senior ServiceNow Data Architect is responsible for defining an architectural vision and solution that supports the strategic outcomes of our Service Management function. This includes designing scalable, secure, and high-performing data models, collaborating with stakeholders, and developing data strategies for integrating ServiceNow with other enterprise systems and databases.

Requirements

• 5-8 years of experience in data architecture
• Active TOGAF (The Open Group Architecture Framework) certification
• Strong experience in data modeling, database design, and management of data systems
• Proficient in ServiceNow data schema and architecture
• Expertise in ServiceNow IntegrationHub, REST, SOAP APIs, and other integration tools
• Solid knowledge of relational databases (e.g., MySQL, MS SQL) and NoSQL databases
• Experience with enterprise data warehouse, reporting and visualization solutions (e.g. Snowflake, Teradata, Tableau)
• Familiarity with ServiceNow modules like ITSM, ITOM, and HR Service Delivery
• Strong understanding of data governance, data privacy, and security protocols
• Strong knowledge of data quality, correctness and completeness related metrics and controls
• Knowledge of industry best practices for data management and integration
• Excellent problem-solving and analytical abilities to troubleshoot data issues and implement effective solutions
• Strong verbal and written communication skills, with the ability to work effectively with both technical and non-technical stakeholders
• Ability to lead and mentor junior team members

Benefits

• Join a Great Place to Work
• Be part of a diverse and inclusive workplace
• Get opportunities to learn, grow, and make an impact
• Have flexibility for office-based attendance
• Be part of a team that makes a difference in the community