Senior ServiceNow Developer

We are looking for a Senior ServiceNow Developer to join our team. The ideal candidate will have experience developing and customizing ServiceNow applications, designing and implementing workflows, and collaborating with stakeholders to gather and analyze requirements.

Requirements

• Develop and customize ServiceNow applications and modules
• Design and implement ServiceNow workflows, business rules, and scripts
• Create and maintain ServiceNow integrations with external systems
• Collaborate with stakeholders to gather and analyze requirements
• Develop and maintain ServiceNow portals, dashboards, and reports
• Ensure the performance, security, and scalability of the ServiceNow platform
• Develop and maintain documentation related to ServiceNow configurations, customizations, and integrations
• Implement and manage ServiceNow upgrades, patches, and releases
• Provide technical support and troubleshooting for ServiceNow-related issues
• Stay updated with the latest ServiceNow features, updates, and best practices
• Collaborate with other IT teams to ensure seamless integration and operation of ServiceNow with existing systems and processes
• Develop and enforce ServiceNow development standards, guidelines, and best practices
• Conduct regular code reviews and provide feedback
• Participate in the planning and execution of ServiceNow projects
• Provide training and guidance to end-users and other IT staff on ServiceNow functionalities and best practices
• Identify opportunities for process improvements and implement solutions
• Respond to and resolve escalated support tickets related to ServiceNow
• Develop and maintain ServiceNow automation scripts for routine administrative tasks
• Generate and analyze reports on ServiceNow usage, performance, and incidents
• Lead initiatives to enhance user adoption and effective utilization of ServiceNow tools
• Coordinate with ServiceNow support for issue resolution and service enhancements
• Participate in the development and enforcement of IT policies and procedures related to ServiceNow
• Ensure compliance with industry standards and regulatory requirements for ServiceNow services
• Identify and mitigate risks associated with ServiceNow implementations and customizations

Benefits

• Competitive salary
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Chance to work with cutting-edge technology and tools