NTT DATA Services

Senior ServiceNow Developer

Join NTT DATA as a Senior ServiceNow Developer in Remote, Maharashtra. Leverage your expertise in ServiceNow modules like CSM, ITIL, and integrations. Competitive salary and benefits offered.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Customer Service Management
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IT Service Management
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Integration Hub
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Problem Management
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Service Catalog
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Service Portal
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 29, 2025

NTT DATA is seeking a Senior ServiceNow Developer to join their team in Remote, Mahārāshtra, India. The ideal candidate will have a proven history of providing technical support during all phases of project delivery and a strong knowledge of ServiceNow components, including Service Catalog, Change/Incident/Problem Management, and Asset Management.

Requirements

  • Proven history of providing technical support during all phases of project delivery
  • Knowledge of system design and development used within Service Oriented architecture and web services integration (REST, SOAP, WSDL, JAXWS)
  • Very good experience on CSM implementations (Case Management)
  • Extensive experience on service portal customizations
  • Knowledge on Order Management
  • Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on and web services integrations.
  • Integration (interfacing) of enterprise software systems with ServiceNow
  • Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture and relational databases.
  • Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
  • Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
  • Must be adaptable to work in a varied, fast paced exciting, ever-changing environment
  • Excellent communication skills and the ability to work with business partners
  • Expertise level understanding of ServiceNow Platform & its capabilities are required
  • Extensive experience on service portal development
  • On-call rotation as required

Benefits

  • Competitive salary
  • Benefits
  • 401(k) or other retirement plans
  • Paid time off

Requirements Summary

Strong knowledge of ServiceNow components, including Service Catalog, Change/Incident/Problem Management, and Asset Management