NTT DATA is seeking a Senior ServiceNow Developer to join their team in Remote, Mahārāshtra, India. The ideal candidate will have a proven history of providing technical support during all phases of project delivery and a strong knowledge of ServiceNow components, including Service Catalog, Change/Incident/Problem Management, and Asset Management.
Requirements
- Proven history of providing technical support during all phases of project delivery
- Knowledge of system design and development used within Service Oriented architecture and web services integration (REST, SOAP, WSDL, JAXWS)
- Very good experience on CSM implementations (Case Management)
- Extensive experience on service portal customizations
- Knowledge on Order Management
- Demonstrated experience with ServiceNow integration using LDAP, MS Active Directory, ADFS, Single Sign-on and web services integrations.
- Integration (interfacing) of enterprise software systems with ServiceNow
- Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture and relational databases.
- Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, CMDB, Knowledge, Release Management, etc.
- Experience working in and managing multiple update sets and coordinating their promotion throughout multiple instances.
- Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
- Must be adaptable to work in a varied, fast paced exciting, ever-changing environment
- Excellent communication skills and the ability to work with business partners
- Expertise level understanding of ServiceNow Platform & its capabilities are required
- Extensive experience on service portal development
- On-call rotation as required
Benefits
- Competitive salary
- Benefits
- 401(k) or other retirement plans
- Paid time off