Moderna

Senior ServiceNow Developer

Join Moderna as a Senior ServiceNow Developer in Cambridge, MA. Drive platform transformation, leverage ITSM, and utilize scripting skills. Benefits include top healthcare and generous PTO.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Service Management
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
June 10, 2025

We are seeking a Senior ServiceNow Developer who will also serve as a strategic product leader for our ServiceNow platform. The role involves driving hands-on development and defining the platform roadmap in partnership with key stakeholders. Moderna's ServiceNow environment is undergoing a major transformation, and the successful candidate will play a critical role in modernizing and scaling the platform.

Requirements

  • Bachelor's degree in computer science or equivalent experience (5+ years)
  • 6+ years of hands-on ServiceNow platform development experience across ITSM and at least one other capability
  • Demonstrated customer-centric mindset with a strong focus on understanding user needs
  • Proven success transforming legacy or heavily customized ServiceNow environments into OOTB-aligned, scalable solutions
  • Strong scripting skills (Business Rules, Client Scripts, UI Actions, Script Includes)
  • Demonstrated experience with REST/SOAP integrations and MID server architecture
  • Active ServiceNow CSA certification and at least one specialty cert (ITSM, App Developer, etc.)
  • Familiarity with CMDB and Discovery setup, including identification and reconciliation rules

Benefits

  • Best-in-class healthcare coverage
  • A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
  • Lifestyle Spending Accounts to personalize your well-being journey
  • Family planning and adoption benefits
  • Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
  • Savings and investment opportunities

Requirements Summary

5+ years of experience in computer science, 6+ years of ServiceNow platform development experience, and strong scripting skills