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Ameriprise Financial Services, LLC
Senior ServiceNow Developer and Operations
Join Ameriprise Financial in Hyderabad as a Senior ServiceNow Developer. Leverage ITIL and ServiceNow modules for system upgrades, incident management, and automation.
Direct Hire
Senior
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
Change Management
Configuration Management Database
IT Service Management
Incident Management
Knowledge Management
Problem Management
ServiceNow Certifications (nice to have):
Certified Application Developer
Certified Implementation Specialist - Discovery
Certified System Administrator
Job description
Posted on:
July 14, 2025
Perform service management, operations, and systems administrations responsibilities on the ServiceNow platform, ensuring availability & resiliency, and partnering with business on automation opportunities.
Requirements
- Plan and execute system upgrades
- Address Incident, Problems on the platform
- Ensure availability & resiliency of the platform and MID servers
- Experience on ITIL Process consulting and/or implementation
- Experience on following ServiceNow modules – Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS
- Experience on basic Java scripting
- Experience in handling service now incident and request queue
- Experience in clone & deployment in ServiceNow
- Experience in documentation and review activities
- Experience in complex data migration
Requirements Summary
ServiceNow experience, ITIL Process consulting, Java scripting, incident and request queue handling, data migration, and system administration
