Senior ServiceNow Enterprise Tools Support Specialist

GovCIO is seeking a skilled Senior ServiceNow and Enterprise Tools Support Specialist to support their USSS Network Operations and Security Center (NOSC) proposal. This role involves managing ServiceNow and enterprise IT tools, supporting mission-critical systems, and collaborating with internal teams. The position requires Tier II/III support, system integration, and optimization, based in Washington, DC.

Requirements

• 6+ years of hands-on experience with ServiceNow administration and development.
• Proficient in one or more enterprise monitoring or endpoint management tools (e.g., Splunk, SCCM, Tanium, AppDynamics).
• Strong understanding of ITIL frameworks and best practices.
• Experience with scripting languages (JavaScript, PowerShell) and REST/SOAP APIs.
• US citizenship required for Top Secret Clearance.
• Clearance Required: US citizenship is required to acquire a Top Secret Clearance.

Benefits

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform
• Training, Education and Certification Assistance
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment