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Apside
Senior ServiceNow Functional Analyst
Senior ServiceNow Functional Analyst at Apside. Translate business needs into ServiceNow solutions using ITSM/ITIL expertise. 7+ years required. ITIL/ServiceNow certification desired.
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
October 1, 2024
As a Senior ServiceNow Functional Analyst, you will analyze business needs and translate them into functional solutions on the ServiceNow platform, working closely with development teams and adhering to ITSM and ITIL best practices.
Requirements
- Minimum 7 years of experience in functional analysis
- Excellent understanding of business processes
- In-depth knowledge of ITIL/ITSM processes
Benefits
- ITIL and/or ServiceNow certification is highly desirable
- Ability to work in complex environments and manage multiple functional projects simultaneously
- Familiarity with agile practices, having participated in projects in Scrum or Kanban environments
Requirements Summary
Minimum 7 years of experience, excellent business process understanding, in-depth ITIL/ITSM knowledge
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