Senior ServiceNow Implementation Specialist

LMI is seeking a skilled Senior ServiceNow Implementation Specialist for a Federal DoD client. This is a fully remote position. A successful ServiceNow Implementation Specialist will demonstrate competency in ServiceNow, requirements analysis, critical thinking, and business growth while upholding the highest standard of ethical behavior.

Requirements

• Deliver the full implementation life cycle to support the deployment of ServiceNow modules into complex client environments
• Work with Agile teams and methodologies in a virtual environment.
• Develop a good understanding of the customer’s ServiceNow business needs.
• Coordinate with client stakeholders to understand the mission needs of the client and implement those requirements in ServiceNow
• Provide technical expertise on all technical questions related to assigned implementation on the ServiceNow platform.
• Deliver in-progress and final capability demonstrations of ServiceNow implementation to client stakeholders
• Implement ServiceNow modules for multiple customers.
• Implement configurations and customizations for multiple customers.
• Create and manage business rules, UI actions, workflows, reports, dashboards, user portals and workspaces.