GovCIO

Senior ServiceNow Platform Administrator

Join GovCIO as a Senior ServiceNow Platform Administrator in Washington, DC. Leverage your 6+ years of ServiceNow experience to manage and optimize the platform. Benefits include training assistance and a flexible work environment.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
September 5, 2025

GovCIO is seeking a Senior ServiceNow Platform Administrator to support their USSS Network Operations and Security Center (NOSC) proposal. This role will be responsible for the day-to-day administration, configuration, and maintenance of the ServiceNow environment, ensuring optimal performance and alignment with business needs. The position will serve as a platform support contact and key for system maintenance and enablement.

Requirements

  • Administer, configure, and support the ServiceNow platform.
  • Perform regular system maintenance, patching, and upgrades.
  • Manage user accounts, roles, groups, and permissions.
  • Develop and maintain custom workflows, business rules, UI policies, and catalog items.
  • Monitor system performance and troubleshoot issues.
  • Collaborate with developers and stakeholders.
  • Data integrity and maintain best practices for data management.

Benefits

  • Employee Assistance Program
  • Corporate Discounts
  • Learning & Development platform
  • Training, Education and Certification Assistance
  • Referral Bonus Program
  • Internal Mobility Program
  • Pet Insurance
  • Flexible Work Environment

Requirements Summary

Bachelor's degree +8 yrs experience. 6+ yrs ServiceNow admin experience, strong ITSM knowledge, scripting skills, and familiarity with update sets/performance analytics. US citizenship req’d