Senior ServiceNow Systems Administrator

Shape a brighter financial future with SoFi, a next-generation financial services company and national bank. We're seeking a Senior ServiceNow Systems Administrator with expertise in GRC/IRM to join our team.

Requirements

• Administer and maintain the ServiceNow platform
• Configure and customize the GRC/IRM module
• Work with stakeholders to gather requirements and translate them into ServiceNow solutions
• Develop, configure, and support workflows, business rules, UI policies, ACLs, and notifications in ServiceNow
• Troubleshoot and resolve technical issues related to the platform
• Ensure that ServiceNow configurations adhere to security best practices and regulatory compliance requirements
• Perform upgrades, patches, and regular maintenance tasks for ServiceNow
• Create and maintain technical documentation, user guides, and training materials
• Provide end-user support and training as needed
• Administering user roles, access controls, and security within the GRC module

Benefits

• Competitive salary and comprehensive benefits
• Equal employment opportunities
• Reasonable accommodations for candidates with physical or mental disabilities
• Paid time off, holidays, and sick leave