Moderna

Senior Site Reliability Engineer - Observability

Senior Site Reliability Engineer - Observability at Moderna (Warsaw). Design scalable observability solutions using ServiceNow ITSM integrations, Dynatrace/Splunk. 7+ yrs SRE experience required. Competitive benefits.

ServiceNow Role Type:
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Service Management
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Incident Management
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Integration Hub
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 6, 2025

Moderna is seeking a Senior Site Reliability Engineer - Observability to join its pioneering team. The role involves designing, building, and operating observability solutions across application, database, host, and container environments. The ideal candidate will have deep expertise in managing and administering SaaS or open-source observability platforms, including governance, agent fleet management, and cost optimization.

Requirements

  • 7+ years of experience in site reliability engineering, observability, or platform engineering
  • Extensive expertise in managing and administering SaaS (Dynatrace, Splunk, or similar) or open-source observability platforms
  • Proven experience designing and building scalable, resilient, and cost-effective observability platforms
  • Strong knowledge of observability practices (metrics, logs, traces, SLO/SLI design) across complex, large-scale enterprise environments
  • Hands-on experience with incident management platforms such as PagerDuty and ITSM integrations (ServiceNow, Jira)
  • Proficiency in automation and infrastructure-as-code (Python, Terraform, Ansible, Bash)
  • Experience monitoring and troubleshooting hybrid and cloud-native environments (AWS, Azure, or GCP)
  • Strong problem-solving skills and the ability to operate in a high-paced, global environment

Benefits

  • Quality healthcare and insurance benefits
  • Lifestyle Spending Accounts to create your own pathway to well-being
  • Free premium access to fitness, nutrition, and mindfulness classes
  • Family planning and adoption benefits
  • Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
  • Savings and investments
  • Location-specific perks and extras!

Requirements Summary

7+ years of experience in site reliability engineering, observability, or platform engineering, with extensive expertise in managing and administering SaaS or open-source observability platforms