ServiceNow

Senior Software Engineer

Join ServiceNow in Santa Clara as a Senior Software Engineer. Leverage AI in CSM, design scalable systems, and mentor engineers. 6+ years in full stack dev required. Benefits include health plans, 401(k), and flexible time off.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Customer Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Customer Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
August 15, 2025

ServiceNow is seeking a full stack senior software engineer to join the Customer Service Management (CSM) team. This is an early-stage initiative building a new product powered by cutting-edge AI technologies, requiring collaboration with product managers, designers, and AI researchers. The role focuses on designing, building, and deploying high-quality, scalable systems for a brand-new AI-driven product and mentoring newer engineers.

Requirements

  • Experience in leveraging AI into work processes
  • 6+ years of experience in full stack development with JavaScript, HTML, CSS
  • Solid understanding of web security best practices and performance optimization
  • Experience with modern UI frameworks like Angular, React
  • Passion for JavaScript and the Web
  • Strong design, collaboration and communication skills

Benefits

  • Health plans
  • 401(k) Plan
  • ESPP
  • Flexible time away plan
  • Family leave programs

Requirements Summary

6+ years JS/HTML/CSS full stack experience. Solid web security & optimization skills. Proficiency in modern UI frameworks like Angular or React.