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ServiceNow
Senior Software Engineer
Join ServiceNow in Santa Clara as a Senior Software Engineer. Leverage full-stack JavaScript skills to develop AI-driven CSM products. 6+ years required. Benefits include health plans and 401(k).
The Mothership
Senior
ServiceNow Role Type:
ServiceNow Modules:
Customer Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Customer Service Management
Job description
Posted on:
August 15, 2025
ServiceNow is seeking a full stack senior software engineer to join the Customer Service Management (CSM) team, focused on building a next-generation AI-driven product. This is a new team building a product from scratch, offering an early-stage opportunity to shape the product, team, culture, and roadmap. The role involves full-stack development with JavaScript, design, deployment, and collaboration with cross-functional teams.
Requirements
- 6+ years of experience in full stack development with JavaScript, HTML, CSS
- Experience with AI/ML models (eg. LLM)
- Solid understanding of web security best practices and performance optimization
Benefits
- Health plans
- 401(k) Plan with company match
- ESPP
- Matching donations
- Flexible time away plan
- Family leave programs
Requirements Summary
6+ years of full-stack JavaScript/HTML/CSS experience. Understanding of web security. Experience with AI/ML models
Apply now
Santa Clara
|
California
United States
Senior
In-Person
Full Time
140700-239200 USD/year
