Palo Alto Networks

Senior Software Engineer (IT) - US Citizen Only

Join Palo Alto Networks as a Senior Software Engineer in Santa Clara, CA. Leverage ServiceNow integration, AI, and Atlassian tools to enhance program management.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
June 17, 2025

We're looking for a Senior Software Engineer to join our Information Technology team and help lead the development and implementation of our program management platforms. You'll design and execute strategic roadmaps, configure and integrate corporate applications, and support systems that improve overall business performance. You'll also explore opportunities to leverage AI technologies to enhance automation, improve decision-making, and optimize workflows.

Requirements

  • 5+ years of hands-on software development experience, especially focusing on Atlassian product suite (Jira, Confluence, Jira Service Management – Data Center).
  • Proficiency in one or more programming/scripting languages such as JavaScript, Python, or Groovy.
  • Familiarity with applying AI to real-world use cases such as automation, data analysis, NLP, or intelligent recommendations.
  • Strong knowledge of REST APIs, databases, and software development practices.
  • Experience managing and supporting third-party Jira add-ons (e.g., Advanced Roadmaps, Structure, etc.).
  • Familiarity with enterprise integration platforms and tools; experience connecting Jira with platforms such as ServiceNow, Okta, or Slack is a plus.
  • Working knowledge of SDLC methodologies and Agile frameworks

Benefits

  • FLEXBenefits wellbeing spending account
  • mental and financial health resources
  • personalized learning opportunities

Requirements Summary

5+ years of software development experience, proficiency in at least one programming/scripting language, and familiarity with AI, REST APIs, and software development practices