Palo Alto Networks

Senior Software Engineer (US Citizenship Required)

Join Palo Alto Networks as a Senior Software Engineer in Santa Clara, CA. Leverage ServiceNow skills to enhance automation and optimize workflows. 5+ years experience required. Benefits include FLEXBenefits and personalized learning.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Incident Management
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 30, 2025

Palo Alto Networks is seeking a Senior Software Engineer to join their Information Technology team. The successful candidate will be responsible for designing and executing strategic roadmaps, configuring and integrating corporate applications, and supporting systems that improve overall business performance. The role involves working with data-driven systems, integrating AI models, and using AI/ML-based APIs to enhance automation, improve decision-making, and optimize workflows.

Requirements

  • 5+ years of hands-on software development experience, especially focusing on Atlassian product suite (Jira, Confluence, Jira Service Management – Data Center).
  • Proficiency in one or more programming/scripting languages such as JavaScript, Python, or Groovy.
  • Familiarity with applying AI to real-world use cases such as automation, data analysis, NLP, or intelligent recommendations.
  • Strong knowledge of REST APIs, databases, and software development practices.
  • Experience managing and supporting third-party Jira add-ons (e.g., Advanced Roadmaps, Structure, etc.).
  • Familiarity with enterprise integration platforms and tools; experience connecting Jira with platforms such as ServiceNow, Okta, or Slack is a plus.
  • Working knowledge of SDLC methodologies and Agile frameworks

Benefits

  • FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
  • Mental and financial health resources
  • Personalized learning opportunities

Requirements Summary

Bachelor's degree required or equivalent military experience. 5+ years of relevant work experience