ServiceNow

Senior Software Quality Engineer

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Customer Service Management
Department - JobBoardly X Webflow Template
Integration Hub
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Customer Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 28, 2025

ServiceNow is a global market leader bringing innovative AI-enhanced technology to over 8,100 customers. We are the Quality Engineering team responsible for testing, validating, and ensuring the performance, reliability, and scalability of the Customer Service Management (CSM) product line.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Proven ability to evaluate and thoughtfully integrate AI into workflows, decision-making, or problem-solving
  • 5+ years of experience in quality assurance with strong hands-on skills in Java programming

Benefits

  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP, matching donations, a flexible time away plan and family leave programs

Requirements Summary

5+ years of experience in quality assurance, strong hands-on skills in Java programming, and experience with AI integration