ServiceNow

Senior Solution Sales Executive - CRM & Industry Workflows

Senior Solution Sales Executive - CRM & Industry Workflows at ServiceNow, Chiyoda. Drive AI-powered CRM solutions. 7+ yrs AI/solution sales, CRM expertise required. Bilingual Japanese/English. Competitive benefits, 4-day week.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Customer Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 28, 2025

ServiceNow is seeking a Senior Solution Sales Executive to oversee market success of its CRM & Industry Workflows products. The ideal candidate will have experience in leveraging AI, solution sales, and CRM/CX business processes. The role requires strong communication and presentation skills in Japanese and English, as well as regional travel.

Requirements

  • 7+ years experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Experience in solution sales, preferably within a Customer Service Management / CRM / CX / CPaaS vendor
  • Understanding of CRM or CX solution-related business processes
  • Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences
  • Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system
  • Excellent communication and presentation skills in Japanese and English

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

7+ years experience in leveraging AI, solution sales, and CRM/CX business processes